Q.Is my online payment secure? 
A.Yes, very definitely! Hypnosis World online shopping transactions are handled by Kagi - utilizing the VeriSign Digital ID for all secure transactions. My Kagi shop also accepts Paypal payments.

Q.Can I pay in a different currency?
A. Yes you sure can! When you pay by Kagi, your payment can be automatically shown in your own currency. Also, you can make mailorder payments in your own currency if you choose. Click Here to access the XE.com universal Currency Converter.

Q. Can I pay using any other method?
A. Yes sure, you can make Cash, Check, Money Order payments directly to me by mail order. Also, my Kagi store will also accept internet checks, US checks and many other payment methods in several different currencies. (All prices on the Hypnosis World website are quoted in US Dollars.) 

Telephone Orders: To place a phone order 8:30–5:30pm PST (USA) Monday-Friday 1 510-658-5244

Q. Can I use PAYPAL?
A. Yes, you can make manual Paypal payments from this page. Also, my Kagi shop accepts automated Paypal transactions (unless you have an untraceable email address) So if you only have an untraceable yahoo, gmail, hotmail type email address, then please use the manual system.

Q.How do I receive my products? 
A1. My CDs are posted using international airmail - usually within 24 hours of your order. As I use international airmail, I will even send to PO Boxes. 
A2. My ebooks and MP3s are downloadable for all orders through my Kagi shop. You will be provided with a download link in your confirmation email, on completion of your order. Paypal orders are all manually processed and a download link is emailed to you shortly after your transaction has completed.

Q.How long will my order take to reach me?
A1. If you have ordered an MP3 or ebook, then you will receive a download link in your confirmation email - and should have your product within just a few minutes. 
A2. The usual airmail delivery time for CDs is just 1 - 2 weeks to most worldwide destinations.

Q.How are CDs packaged?
A. The CD is in a slimline hardcase and packaged in a plain bubble envelope approx 9" x 7". The envelope does NOT say what's on the CD inside, or that it is Hypnosis. 

Note: If you require it, I'm even happy to supply your CD with a plain white label - and send it in an unlabeled case, so no-one else knows what's on it when it's unpacked! Most CDs are packed and sent within an hour (sometimes minutes) of your order, so if you require that free personal service, then you must email me before you place your order, with very specific details of your requirements for both the disc and the case. (Remember, CDs are always airmailed in a plain bubble envelope.)

Q.Are there any P & P charges?
A. No, the price includes all P & P via worldwide airmail. 

Q.Are there any other charges?
A. A few US states and EU countries may be charged Sales Tax or VAT. Please be aware of this when you complete your purchase. This is outside my control and collected by the card processors for the respective Tax Depts.

Q.Are my personal details private?
A. Oh yes! That's the only way I do business! All information provided to Hypnosis World, or any of its suppliers or processors is absolutely private and will not be shared or distributed to any other party. 

Q.Grant, can I contact you directly by email if I have any questions or require any support?
A. Yes, you certainly can.  For your peace of mind you are welcome to contact me at this email address if there is anything else you'd like to know about ordering any service or product from me.