Shopping
Support, Security & Privacy FAQs
Is
my online payment secure?
Can
I pay in a different currency?
Can
I pay using any other method?
Can
I use PAYPAL?
How
do I receive my products?
How
long will my order take to reach me?
How
are CDs packaged?
Are
there any P & P charges?
Are
there any other charges?
Are
my name and address details private?
Grant,
can I contact you directly by email if I have any questions or require
any support?
(If you have any suggestions
for additions to this list, please let me know.)
Q.Is
my online payment secure?
A.Yes,
very definitely!
Hypnosis World online shopping transactions are handled by FastSpring -
utilizing the VeriSign Digital ID for all secure transactions. My shop
also accepts Paypal payments.
Q.Can
I pay in a different currency?
A. Yes
you sure can! Your payment can be automatically shown in your own currency.
Also, you can make mailorder payments in your own currency if you choose.
Click Here to access
the XE.com universal Currency Converter.
Q.
Can
I pay using any other method?
A.
Yes sure, you can make Cash, Check, Money Order payments directly to me
by mail order.
Q.
Can I use PAYPAL?
A.
Yes, in two different ways! My shop accepts automated Paypal transactions
or you can make manual Paypal payments from this
page.
Q.How
do I receive my products?
A1.
My CDs are posted using international airmail - usually within 24 hours
of your order. As I use international airmail, I will even send to PO Boxes.
A2.
My ebooks and MP3s are downloadable for all orders through my shop. You
will be provided with a download link in your confirmation email, on completion
of your order.
Q.How
long will my order take to reach me?
A1.
If you have ordered an MP3 or ebook, then you will receive a download link
in your confirmation email - and should have your product within just a
few minutes.
A2.
The usual airmail delivery time for CDs is just 1 - 2 weeks to most worldwide
destinations.
Q.How
are CDs packaged?
A.
The CD is in a slimline hardcase and packaged in a plain
bubble envelope approx 9" x 7". The envelope does NOT say what's
on the CD inside, or that it is Hypnosis.
Note:
If you require it, I'm even happy to supply your CD with a plain white
label - and send it in an unlabeled case, so no-one else knows what's on
it when it's unpacked! Most CDs are packed and sent within an hour (sometimes
minutes) of your order, so if you require that free personal service,
then you must
email me before
you place your order, with very specific details of your requirements for
both the disc and the case. (Remember, CDs are always
airmailed in a plain bubble envelope.)
Q.Are
there any P & P charges?
A.
No, the price includes all P & P via worldwide airmail.
Q.Are
there any other charges?
A.
A few US states and EU countries may be charged Sales Tax or VAT. Please
be aware of this when you complete your purchase. This is outside my control
and collected by the card processors for the respective Tax Depts.
Q.Are
my personal details private?
A.
Oh
yes! That's the only way I do business! All information provided to Hypnosis
World, or any of its suppliers or processors is absolutely private and
will not be shared or distributed to any other party.
Q.Grant,
can I contact you directly by email if I have any questions or require
any support?
A.
Yes, you certainly can. For your peace of mind you are welcome to
contact me at this email address
if there is anything else you'd like to know about ordering any service
or product from me.
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